Global availability guaranteed
"Yet when a customer purchases equipment for a specific application at a specific location, the machine in question is already broken in at the DMG MORI facility using the most suitable cooling lubricant from FUCHS," explains Michael Ziegler. "We then obviously also recommend this cooling lubricant for further use." For example, a water-miscible cooling lubricant that is suitable for use with soft water must be selected for aluminum machining applications in the Nordic countries.
The partnership based on the DMQP program also comes into play when service work is required. "For example, if a transmission needs to be replaced, the customer gets in touch with one of our employees," comments Michael Ziegler, "who then not only takes care of the damage to the machine, but also replacement of the necessary FUCHS lubricants."
There is also another factor that is extremely important for customers of DMG MORI with regard to lubricants: their global availability. After all, the acquired machines are used in all parts of the world, and the environmental and safety-related regulations governing the use of lubricants can vary from one country to another. Anyone purchasing a machine tool must therefore be certain that the cooling lubricants they use comply with all applicable standards and specifications. "The exclusive partnership with FUCHS helps us guarantee precisely this. The global availability of the company's products is one of the real strengths of our partner in Mannheim," comments Michael Ziegler.