Ensuring profitable manufacturing in international competition while also remaining viable for the future is a challenge for every producing company. Continuous improvement of all production processes is essential here. Lubricants, whether industrial oils and greases or metal working fluids, directly and indirectly play a significant part in increasing efficiency in manufacturing. On the basis of its many years of process expertise, FUCHS offers modular services in the field of lubricant management (CPM) that span all the way up to taking over the customer's complete lubricant management process.
We believe that providing the right service and support is just as important as providing the right high quality lubricants.
With our industry leading experience in lubrication and chemical processes, FUCHS is able to provide customers with unparalleled products and services through focused engineering, administrative and technical support.
FUCHS’ Chemical Process Management (CPM) is a complete lubricant supply programme which is unique and flexible to meet the requirements of your business. CPM is a carefully managed, structured system of operations in which all aspects and consequences of fluid usage are monitored and assessed.
What is CPM
We provide expert support in the areas of fluid supply, distribution, monitoring, maintenance, assessment and disposal, allowing the customer to concentrate on what they know best. Full technical support is provided by a dedicated team of production fluid specialists and extensive laboratory facilities, incorporated into regular site visits to ensure maximum efficiencies.
Why use the CPM service
Our commitment to achieving agreed performance targets that are quantifiable and sustainable, through lowering the direct and indirect costs associated with fluid usage, can only be demonstrated through proven experience and the positive vision that FUCHS brings to all of its CPM customers.
Our programmes are successfully operating in a wide spectrum of industries, including aerospace, foundries, press and body, automotive component manufacture, and food processing plants.
Included in the CPM programme
The CPM programme provides a wide range of services to help your business, some of the services offered include:
- Site-wide fluid management
- Rationalisation programmes
- Environmental compliance assistance
- Advice on best practice and risk assesments
- Waste management and equipment
Our customers enjoy our excellent customer relations programme. Dedicated UK customer service clerks, technical enquiry telephone help desk and a 24 hour contact are just some of the support services FUCHS provides for ease of administration.
For the UK operation, all product is manufactured and stored on site, where we have over 5,000 pallet locations and bulk fluid handling capacity. Logistical support is increased through active vehicle tracking and utilisation programmes ensuring that the FUCHS delivery fleet is highly efficient.
Strategic stock storage locations, including IMO tanks, are held and secured at locations across the UK, enabling FUCHS to answer and respond to our customers demands.
Delivery Notification Service
Customers can now receive email alerts or text messages to let them know when their order will be delivered. This service is only for bulk deliveries currently, but we are expecting to roll this service out to packaged goods later in the year. To register, contact your FUCHS account manager or speak to our customer services team.
Emailed Order Confirmations and Invoices
As part of our commitment to sustainability and environmental awareness, we're offering customers the choice of going paperless. Contact us to find out more.
Credit Account Applications
Click HERE to download our credit account application form. Please complete all applicable fields and click the 'Submit Form' button. This can also be done manually by saving the completed form to your computer and emailing back to firstname.lastname@example.org
Our customer services department is open 9am until 5pm, Monday to Friday.
Tel: +44 (0) 1782 203 800
We are always here to help and every enquiry receives a personal response! If you can’t find what you need, email us with as much information as possible and one of our team will be in touch.
Monday to Friday 9am to 5pm: Telephone: +44 (0) 1782 203 878
Urgent enquiries outside of normal working hours: Telephone: +44 (0) 1782 203 700
We believe that providing the right assistance to customers is just as important as providing high quality lubricants. By building a strong relationship with our customers, we can ensure the right level of technical support is provided to each manufacturing site including 24 hour technical help, assistance with Lubrication Critical Control Point (LCCP) surveys, oil condition monitoring and much more.
Our CASSIDA food grade lubricant (LCCP) surveys can be used by customers towards their Hazard Analysis and Critical Control Points (HACCP) audit compliance.
Following on from a site visit from one of our trained technical team, customers will be provided with a report on each lubrication point, including any areas for improvement, and the report will be discussed in full. Customers will be assisted with improving plant efficiency, reliability and safety.
Lubrication Compliance Manuals
Customers are provided with a personalised Lubrication Compliance Manual which contains a list of food grade lubricants on site, technical and safety data sheets, NSF registration letters and ISO 21469 and other manufacturing plant certificates. Our CASSIDA Lubrication Compliance Manuals assists users with audit compliance.
Dispensing and Storage Solutions
Our dispensing and storage solutions assist customers with best lubricant practices and meeting audit requirements. Our CASSIDA Lube Centre holds all the small pack lubricants, allowing them to be easily stored and displayed.
To further aid identification, we are able to supply colour coded aerosols, grease cartridges and grease nipple colours. Dispensing pumps, grease guns and oil safe containers can be supplied to customers to facilitate ease of usage.
What is Coolant Management?
For many leading manufacturers, FUCHS provides a technical support package for supply and management of ECOCOOL/ ECOCUT cutting fluids. Effective coolant management provides reductions on your total cutting fluid spend.
Significant manufacturing efficiencies are provided through:
- Greater asset utilisation
- Reduced downtime
- Improved production rates
- Reduced rejection rates
- Extended tool life
- Reduced coolant usage
- Reduced waste disposal costs
Coolant Management Surveys
FUCHS offers an initial in depth manufacturing site survey carried out by metalworking fluid technicians and fluid management consultants. The survey looks at all operations and processes impacted by the cutting fluid, resulting in a detailed plan of potential improvements using FUCHS technology. The survey provides a plan of how costs can be saved across the full manufacturing process, rather than simply look at “cost per litre” savings. During the survey process, our engineers will look at:
- Fluid technology on site
- Emulsion strength
- Tooling spend
- Waste management
- Maintenance costs
- Downtime minimisation
- Health and safety requirements
- Training on coolant ‘best practices’ to employees
Following each site visit we will provide customers with instructions of necessary actions as well as all of the necessary HSE compliant support documents to ensure that you are able to get an immediate overview of fluid condition.
As part of our customer support, we assist customers with the equipment required for careful maintenance and handling of cutting fluids including:
- Oil skimmers
- Mixing units
- Dip slides and incubation units
- Storage bunds
- Spill equipment
- Bespoke fluid and water recycling units
- Design and installation of distribution and central systems
We can advise of contractors for the safe collection, transportation and disposal of waste oil.
All process industries use lubricants as part of an effective preventative maintenance strategy. FUCHS can assist by providing an effective lubrication schedule designed to maximise the efficiency of plant and equipment.
Each lubrication survey is conducted with one simple principle in mind: achieving the FUCHS vision. Increasing control and technology, reducing complexity and cost through a plant review can:
- Improve plant productivity through lubricant technology
- Reduce risk
- Rationalise usage
- Control re-lubrication intervals
- Minimise down time
- Assist with audit compliance
- Minimise admin and maintenance tasks.
Each survey can include:
- A review of all the plant lubrication requirements
- A detailed photographic/ visual survey of the full manufacturing facility
- A customised information folder
- Colour coded identification of all lubrication points
- Compilation of survey in formats suitable for all key maintenance software packages – SAP, Maximo etc.
- Possible use of FUCHS’ own “Lube-It” scheduling package
- Recommendations for condition monitoring schedules and proactive use of FUCHS CENT system
- Options for use of energy saving lubricants.
To assist our customers, FUCHS provides a number of plant management solutions, including storage and handling equipment, dispensing equipment, labelling of lubrication points and waste disposal management.
Chemical Process Management (CPM)
FUCHS has a dedicated team of experts and engineers who have a wealth of industry knowledge and experience. We have 30 years experience of working at our customers' sites, providing high levels of technical service and support. FUCHS engineers can be based at a customer’s site to assist with all areas of plant lubrication, including:
- Intimately understanding the customer’s requirements and needs
- Providing a personalised site plan
- Implementing cost saving initiatives.
- Ensure adequate stock levels are held
- Providing advice and support on lubricant machinery requirements and modifications
- Carry out condition monitoring and lubricant assessments
- Schedule regular meetings to discuss progress and future opportunities
What is CENT?
The CENT condition monitoring service is a state-of-the-art production management tool that indicates wear trends, additive levels and sources of contamination.
The Advantages of the CENT System in brief
- The CENT System is a customised, predictive condition monitoring programme which will reduce maintenance costs and improve reliability.
- Simple to implement, easy to use and no investment in personnel or technology necessary. The CENT System is ready to use with no teething problems.
- Clear, precise feedback in the form of graphs and reports along with suggestions for remedial action. This eliminates time consuming in-house examinations. The CENT Report "Traffic Lights" show immediately if your plant or machinery is in satisfactory condition, and if not, what action is required.
- Immediate telephone or fax message if the analysis indicates cause for concern. An early warning system you can count on!
How CENT Can Help You
FUCHS Specialists will design a tailor-made, condition monitoring programme for your plant and equipment. FUCHS will recommend sampling points, methods and frequencies. Information on your plant and equipment will be programmed into the CENT Metallurgical database to increase the accuracy of analysis.
Clear and precise feedback is given to the customer in a regular, accurate, detailed report that highlights status indicators in graphical trend format.
CENT has a proven track record in improving efficiency and reliability of machinery across many industries – saving our customers money!
Fluids Live is an easy to navigate, web based, recording, tracking and reporting tool with integrated KPI measurements; to give maintenance and production engineers immediate and remote access to the current condition of fluids in use.
Information can be updated in as little as 2 hours from the time of collection of data giving users all of the information from which to make informed decisions on maintenance scheduling, production planning and other operational activities.
Fluids Live is an on-line platform, offering software free centralised management of data, resulting in no investment requirement from users.
Proactive use of the data will allow for better inventory control, reduced and simplified waste management activity and accurate analysis of fluid consumption by machine, cell or process. This data allows users to plan maintenance strategies more effectively and help reduce fluid usage expenditure.