FAW Car Two-tier Service System Established Strategic Cooperation with FUCHS Lubricants
On September 11, in Yingkou, FAW Car Two-tier Service System and FUCHS, Germany‘s famous lubricants brand, signed a cooperation agreement, which marks,
the two parties officially became strategic partners. The two parties will combine their respective advantages related to car after-sales and lubricants to provide the best products and services for the users of the FAW Car Two-tier Service System and promote the strategic layout of car after-sales. Through this cooperation, FUCHS China will develop lubricant products only used in the system supply for the FAW Car Two-tier Service System. After that, the users of the FAW Car Two-tier Service System will not only buy high quality lubricants from FAW Car maintenance and service centers all over the nation, but will also enjoy the best professional service, latest technology, and the after-sales guarantee that the FUCHS team offers. At the same time, with the support of the after-sales network and market of the FAW Car Two-tier Service System, the reputation and influence of FUCHS in car after-sales service will further be improved.
German FUCHS Group
As one of the world’s largest independent lubricant manufacturers, FUCHS lubricant is widely recognized in the industry for offering products such as engine oils and transmission fluids as well as shock absorber oils, metalworking products, industrial lubricants, metal forming oils, corrosion preventive, lubricating greases etc., to the automotive industry. FUCHS PETROLUB AG took the opportunity of supporting the development of the Chinese automotive industry, and entered the Chinese market as early as 1988. FUCHS is one of the international lubricant companies which built a factory in China. At present, based on the two plants in Shanghai and Yingkou, FUCHS China established 12 branch offices covering the most important cities in domestic marketing front and made long-term strategic partnerships with more than three hundred authorized dealers to overall develop in the booming middle and high quality lubricant market in China. FUCHS China is currently the most important supplier of lubricants in the automotive industry, and enjoys a leading position in the OEM market. FUCHS China provides engine oils for initial installation, after-sales oil and gear oils for famous automotive corporations both domestic and abroad. Meanwhile, FUCHS China has also provided manufacturing processing and equipment oils for these companies. In recent years, FUCHS has often been awarded the best supplier award by Benz Group, Volkswagen Group, BMW China, BYD Automotive, and Geely Automotive.
FAW Car Two-tier Service System
The FAW Car Two-tier Service System is an important part of the FAW Car after-sales service system, which is dedicated to providing the best professional and high quality automotive after-sales service. The FAW Car Two-tier Service System was established by the Changchun FAW Car Trading City Development Group in October, 2009 and is operated by the FAW Spare Parts Management Centre, its subsidiary. The FAW Spare Parts Management Centre established branches in all provinces, autonomous regions and municipalities directly under the central government. It also established special maintenance service centers in all cities, districts and counties of the country to set up an automotive after-sales service system with management, technology, supply and service and implement standard system management. Currently, the after-sales network of the domestic FAW Car Two-tier Service System covers 27 provinces, autonomous regions and municipalities with more than 900 authorized maintenance and service centers and 30,000 employees in the system. The FAW Car Two-tier Service System is dedicated to developing high quality product with the same high standards as the original accessories and to establishing a component brand specialized in system maintenance service — “FAW Spare Parts.” Their goal is to implement a unified purchasing, sales price and distribution system. With perfect market network coverage, professional terminal service and the advantages of better cost-effectiveness than the competitor’s product in the market, the system helps members to easily maintain their profitability.